Each patient's experience at our practice is important to us. As we strive to
provide the highest level of care, we value feedback on all aspects of the patient experience. This
MedicalGPS patient experience survey measures patient satisfaction from the time the appointment was
made to the time the patient spent with the provider.
Visit Preparation: Measures how courteous, respectful and friendly the clinical
staff was during the patient's visit.
Provider Explanation: Measures whether providers at this practice gave clear,
easy-to-understand explanations during the patient's visit.
Office Wait Time: Measures how satisfied the patient was with wait time during
Patient Recommendation: Measures how likely the patient is to recommend this
practice to family and friends.
Professor and Chairman, Department of Urology, Department of Urology, Section of Minimally Invasive Urologic Surgery; Co-director of Endourology, Laparoscopy, and Robotic Surgery. Dr. Raju Thomas, a pioneer in urology and robotic surgery, has served as chair of the Tulane Health System Department of Urology since 1996. He is also a professor of urology and the residency program director for the Tulane University School of Medicine Department of Urology. Dr. Thomas obtained his medical degree from the University of Bombay, India, in 1975 and subsequently graduated in 1982 from the urology residency program at Tulane University School of Medicine. His career has been dedicated to finding minimally invasive therapy alternatives to urologic surgery. He was the first to perform robotic surgery in the Gulf South and has pioneered several laparoscopic and robotic surgical procedures. Dr. Thomas treats patients around the globe, teaches Tulane’s residents and fellows-in-training and educates colleagues throughout the world. His experience has earned him a place in advanced continuing medical education programs around the U.S. and the world, and he has won a place in the "Best Doctors in America" listing produced by Best Doctors Inc. He continues to be on the faculty list for postgraduate courses at the annual meeting of the American Urological Association. Dr. Thomas has authored more than 100 scientific articles, abstracts and book chapters. He is a member of several national and international scientific societies and is a peer reviewer of several urologic journals.