In an effort to meet your healthcare needs, telehealth is now available for many Tulane Health System clinics and providers. You can have a real-time visit with your provider simply using your existing mobile device. Be sure you have a reliable audio and video connection for a fully interactive communication.

Call your clinic to schedule an appointment. Depending on your needs, your provider will determine whether you can be seen virtually (either via a phone encounter or a full video interaction), from the comfort of your home, hotel room or wherever you may be.

Three simple steps

Call to book or verify your appointment.

  • Confirm your visit type (phone or video).
  • Ensure all important information is correct.
  • Confirm your visit application for use.

You will receive a pre-call the day of your appointment.

  • Before your scheduled appointment time, we will call to determine how you will connect and ensure all technology is properly working.
  • We will then slot you in our system queue, noting that your are ready to be “seen.”

We look forward to continuing to serve you and your loved ones. Please call one of our clinics below to ask about our telemedicine options.

Tips for a great experience


Prepare your mobile device or computer

  • Check that the program you will be using to connect is fully updated.
  • Be sure to have adequate battery life.
  • Close any unnecessary programs.
  • Ensure your connection is strong — be it internet or a mobile service signal.

Set up for quality sound

  • Find a quiet space where you are unlikely to be interrupted during your visit.
  • Using earbuds with a microphone, or a headset, makes it easier for you and your provider to hear each other.

See and be seen

  • Be sure you have good lighting — use overhead lights and block lights from windows, which can cause glare.
  • Position your camera correctly — place it at eye level so your head and shoulders are fully visible.

Dress appropriately

  • For example, if your concern is with your arm, wear short sleeves for easy access. Decide if you need assistance.
  • Sore throat? Need to show movement? You might need someone to help you by holding a flashlight or your mobile device.

New Orleans

Tulane Bariatric Center – (504) 988-5110
Tulane Behavioral Health Clinic – (504) 988-4794
Tulane Cardiology Clinic – (504) 988-6113
Tulane Cancer Clinic – (504) 988-6300
Tulane Dermatology Clinic – (504) 988-1700
Tulane Institute of Sports Medicine – (504) 988-8476
Tulane Internal Medicine Clinic – (504) 988-1001
Tulane Multispecialty Clinic - LaSalle – (504) 988-5030
Tulane Multispecialty Clinic - University Square – (504) 988-9000
Tulane Neuroscience Center – (504) 988-5561
Tulane Ophthalmology Clinic – (504) 988-5831
Tulane Orthopedic Clinic – (504) 988-2177
Tulane Physical Therapy – (504) 988-5194
Tulane Pulmonology Clinic – (504) 988-8600
Tulane Surgery & GI Clinic – (504) 988-5110
Tulane Transplant Institute – (504) 988-5344
Tulane Urology Clinic – (504) 988-5271

Metairie

Tulane Breast Health Clinic – (504) 988-8100
Tulane Multispecialty Clinic - Metairie – (504) 988-8050
Tulane Lakeside Orthopedic Clinic – (504) 988-8010
Tulane Women’s Services (Suite 104 - Dr. Samuel Alexander) – (504) 988-8130
Tulane Women’s Services (Suite 205 - Dr. Amy Grace) – (504) 779-8282
Tulane Women’s Services (Suite 209) – (504) 988-2160
Tulane Center for Women’s Health – (504) 988-8070

Covington

Tulane Bariatric Center – (985) 867-4223
Tulane Surgery Clinic - Northshore – (985) 867-4223
Tulane Transplant Institute – (504) 988-5344

24/7 Care Navigator and virtual visits

Whether you need to see a healthcare provider in person, speak with a nurse on the phone, or arrange a virtual doctor’s visit remotely by video chat, it’s never been easier to find the care that’s right for you. Just answer a few questions about your medical condition and our online Care Navigator will let you know if you can be treated via a virtual visit and connect you within minutes. If you are unable to be treated via an online medical provider, Care Navigator will recommend the best care setting for you.

Learn more about Care Navigator

Telehealth for outreach care

Telehealth is also used to give people in rural areas quick access to specialists while keeping them close to home. These services are utilized in inpatient, outpatient and emergency settings.

Outpatient specialty telehealth

Outpatient telemedicine allows people in rural communities to have consults with medical specialists while remaining in their local clinic. This means patients only have to travel to New Orleans when absolutely necessary.

Inpatient telehealth

If a rural hospital does not have a particular specialist on staff, telemedicine can be used to help facilitate treatment. One of our specialists – like one of our stroke experts – is able to beam-in and talk to the patient as well as the doctors and nurses and help them through the appropriate treatment.

Emergency telehealth

Telehealth is also used to help treat patients in emergency situations. Physicians at rural emergency rooms are able to connect with our specialist to help make decisions that can be critical to patient outcomes. Telehealth can help patients receive expedient care and ensure seamless transfer if needed.