Quality & Safety

Tulane Medical Center hereby provides public notice that if an individual has concerns about patient care and safety in the hospital that the hospital has not addressed, the individual is encouraged to contact the hospital's Patient Relations Department at (504) 988-5934.

If the concerns cannot be resolved through Tulane Medical Center, the individual is encouraged to contact the Joint Commission on Accreditation of Healthcare Organizations by either calling 1-800-994-6610 or by emailing complaint@jcaho.org

Report on Quality

It’s possible to measure the quality of patient care provided by hospitals. Federal law requires that hospitals report data, which enables us to see how we’re doing in comparison with other hospitals here and across the nation. The staff of Tulane Medical Center and Tulane-Lakeside Hospital critically review performance in areas on a regular basis and then work to establish action steps to continuously improve patient care.

Hospital Quality Compare Websites:

U.S. Department of Health & Human Services


The Leapfrog Group